Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
About the role
As a Majors Account Executive, you'll own Serval's target accounts across large, established organizations that are ready to transform how they work. You'll lead sophisticated, multi-threaded sales cycles with IT, Security, and Operations executives — often spanning multiple teams or business units — to help these companies modernize their workflows through AI automation. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6+ years of full-cycle B2B SaaS sales experience, with consistent top-tier attainment
- Proven success selling technical or workflow automation platforms into 5–10K employee organizations across multiple stakeholders
- Expertise running sophisticated, multi-stakeholder sales cycles (4–9 months) with VP and C-suite buyers in IT, Security, or Operations
- Skilled in strategic account planning, multi-threading across business units, and executive communication
- High-agency operator — thrives in unstructured environments and helps define process rather than follow it
- Exceptional presentation, negotiation, and storytelling skills
More about this role
Serval is the AI-native enterprise service management platform that automates the work legacy IT service management tools only track. Our AI agents build the automations that power employee support, then resolve requests against them instantly—helping teams across IT, HR, finance, legal, and beyond automate work within one governed platform.
Companies including Fox, Live Nation, Notion, Ramp, and Lucid Motors run on Serval. Headquartered in San Francisco, we’ve raised $277 million from investors including Sequoia Capital, Redpoint Ventures, First Round, General Catalyst, and Elad Gil, most recently a $150 million Series C at a $3 billion valuation.
We’re building a team that moves quickly, takes ownership, and wants to make a meaningful impact on how the world’s largest organizations work. Come help us build what’s next for enterprise service management.
As a Majors Account Executive, you'll own Serval's target accounts across large, established organizations that are ready to transform how they work. You'll lead sophisticated, multi-threaded sales cycles with IT, Security, and Operations executives — often spanning multiple teams or business units — to help these companies...
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