Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
About the role
Finance transformation (most of your time). Own the finance systems roadmap, build automations and agents on Serval, and create a single, trusted view of our revenue, go-to-market and cost data so leadership can see where to invest, faster. Corporate accounting (part time). Run and automate parts of the close yourself: account reconciliations, complex calculations, and day-to-day operations such as Ramp bills and corporate card management. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A builder at heart. You scope what matters, prototype it and ship it yourself. You have built agents and automations that run in a real finance operation and that people still use
- Fluent in both languages. You understand the close, reconciliations and revenue well enough to spot what to automate, and you can write a spec an engineer respects
- A systems thinker. You design for the long run: clean data models, one source of truth, controls and audit trails built in, and workflows that flag their own exceptions
- Living on the AI frontier. You bring new techniques to the team as fast as the field moves, and you judge them by hours saved and errors removed, not by novelty
- Hands-on and unprecious. You will reconcile an account or code a Ramp bill today, and make sure nobody has to do it by hand next month
- Comfortable in ambiguity. You own your work end to end, set your own priorities from a messy backlog, and move without waiting to be told what to build next
More about this role
Serval is the AI-native enterprise service management platform that automates the work legacy IT service management tools only track. Our AI agents build the automations that power employee support, then resolve requests against them instantly—helping teams across IT, HR, finance, legal, and beyond automate work within one governed platform.
Companies including Fox, Live Nation, Notion, Ramp, and Lucid Motors run on Serval. Headquartered in San Francisco, we’ve raised $277 million from investors including Sequoia Capital, Redpoint Ventures, First Round, General Catalyst, and Elad Gil, most recently a $150 million Series C at a $3 billion valuation.
We’re building a team that moves quickly, takes ownership, and wants to make a meaningful impact on how the world’s largest organizations work. Come help us build what’s next for enterprise service management.
We’re scaling at a historic pace with a lean finance team, which only works if that team runs on systems, not spreadsheets. Today our finance data lives in disconnected places: ERP, CRM, Bill pay systems, our billing and usage data, payroll, and a lot of exports. Reconciliations, close tasks and reporting take more hands than they...
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