Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
About the role
Own the field marketing strategy for the Strategic segment: which accounts we go after, how we show up, and how we win. Lead your team in building and running 1:1 abm programs in partnership with the VP and regional RVPs of Strategic Sales, using multi-threaded plays across events, direct mail, gifting, digital, and custom content to reach every stakeholder in the buying group. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A strategist who thinks like a seller. You read an org chart, a 10-K, and a Gong call, and know exactly where the opening is
- At home in the C-suite. You can design an experience a Fortune 100 CIO will clear their calendar for, and hold your own in the room
- Creative and relentless. Breaking into the world's largest companies isn't just about budget. It's about timing, creativity, and knowing what matters to the people you're trying to reach
- Allergic to "best practices" that produce mediocre results. You'd rather run one unforgettable play than ten safe ones
- 7-10+ years in field, ABM, or executive marketing, with at least 3 years focused on Strategic, Global, or Fortune 500 accounts
- Proven track record of 1:1 ABM programs that opened doors and drove measurable pipeline and closed-won revenue on large, complex deals
More about this role
Serval is the AI-native enterprise service management platform that automates the work legacy IT service management tools only track. Our AI agents build the automations that power employee support, then resolve requests against them instantly—helping teams across IT, HR, finance, legal, and beyond automate work within one governed platform.
Companies including Fox, Live Nation, Notion, Ramp, and Lucid Motors run on Serval. Headquartered in San Francisco, we’ve raised $277 million from investors including Sequoia Capital, Redpoint Ventures, First Round, General Catalyst, and Elad Gil, most recently a $150 million Series C at a $3 billion valuation.
We’re building a team that moves quickly, takes ownership, and wants to make a meaningful impact on how the world’s largest organizations work. Come help us build what’s next for enterprise service management.
Our Strategic accounts are the biggest logos in the world, and the hardest to get in front of. You'll own field marketing for Serval's Strategic segment, leading a team of field marketers building the 1:1 programs for these accounts. You'll partner side by side with the VP, and regional VPs of Strategic Sales to open doors with...
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