Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
About the role
Serval is going global, and our events are leading the way. You'll own Serval's corporate events worldwide: our owned summits and user conferences, flagship programs, and the largest industry conferences, as we expand into EMEA, APAC, and beyond. You'll build the global events function from the ground up, leading the team, the playbook, and the partners that turn Serval's biggest moments into pipeline, brand, and category leadership in every market we enter. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A leader with taste. You set a high bar, build teams that hit it, and still sweat the details yourself
- Globally minded. You know a London roundtable, a Singapore summit, and a Vegas conference each need a different playbook, and you know how to localize without losing the brand
- Energized under pressure, decisive in chaos, allergic to mediocrity, and right more often than not
- Comfortable pushing back on "safe" ideas in favor of bold, thoughtful ones
- A builder. You've scaled an events function before, and you're excited to do it again in new markets
- 10+ years in event marketing, with 3+ years leading an events team, preferably in high-growth B2B SaaS or enterprise tech
More about this role
Serval is the AI-native enterprise service management platform that automates the work legacy IT service management tools only track. Our AI agents build the automations that power employee support, then resolve requests against them instantly—helping teams across IT, HR, finance, legal, and beyond automate work within one governed platform.
Companies including Fox, Live Nation, Notion, Ramp, and Lucid Motors run on Serval. Headquartered in San Francisco, we’ve raised $277 million from investors including Sequoia Capital, Redpoint Ventures, First Round, General Catalyst, and Elad Gil, most recently a $150 million Series C at a $3 billion valuation.
We’re building a team that moves quickly, takes ownership, and wants to make a meaningful impact on how the world’s largest organizations work. Come help us build what’s next for enterprise service management.
Serval is going global, and our events are leading the way. You'll own Serval's corporate events worldwide: our owned summits and user conferences, flagship programs, and the largest industry conferences, as we expand into EMEA, APAC, and beyond. You'll build the global events function from the ground up, leading the team, the...
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