Serval is the AI-native ESM that automates employee requests, onboarding/offboarding, just-in-time access, and more. Backed by General Catalyst, Sequoia and Redpoint.
About the role
As a Recruiting Coordinator at Serval, you'll sit at the center of one of the most important functions in the company — hiring. You'll own the coordination and candidate experience that powers our ability to attract exceptional talent as we build the future of AI-driven IT automation. This is not a passive scheduling role. You'll move fast, operate with precision, and ensure every candidate interaction reflects the speed and quality Serval is known for. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Own interview scheduling end-to-end, coordinating across candidates and hiring teams to keep processes moving quickly and without friction
- Deliver a best-in-class candidate experience through clear, timely communication and thoughtful touchpoints at every stage
- Partner closely with recruiters and hiring managers to manage pipelines, surface bottlenecks, and keep hiring on track
- 1+ years of recruiting coordination or talent operations experience in a fast-paced environment, startup or high-growth company experience strongly preferred
- Exceptional organizational skills and attention to detail — you don't let things slip
- Strong written and verbal communication skills with a candidate-first mindset
More about this role
Serval is the AI-native enterprise service management platform that automates the work legacy IT service management tools only track. Our AI agents build the automations that power employee support, then resolve requests against them instantly—helping teams across IT, HR, finance, legal, and beyond automate work within one governed platform.
Companies including Fox, Live Nation, Notion, Ramp, and Lucid Motors run on Serval. Headquartered in San Francisco, we’ve raised $277 million from investors including Sequoia Capital, Redpoint Ventures, First Round, General Catalyst, and Elad Gil, most recently a $150 million Series C at a $3 billion valuation.
We’re building a team that moves quickly, takes ownership, and wants to make a meaningful impact on how the world’s largest organizations work. Come help us build what’s next for enterprise service management.
As a Recruiting Coordinator at Serval, you'll sit at the center of one of the most important functions in the company — hiring. You'll own the coordination and candidate experience that powers our ability to attract exceptional talent as we build the future of AI-driven IT automation. This is not a passive scheduling role. You'll...
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