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AVP Technical Sales Leader – Identity COE

ServiceNow · New York, NEW YORK · Remote

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

As part of scaling our Global Cybersecurity Sales organization, we are standardizing and expanding our specialized Centers of Excellence (COEs) . The Identity COE exists to provide deep, authoritative technical expertise that augments our core generalist cyber sellers and Solution Engineers (SEs)—engaging at critical high-value deal stages to secure the technical win. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 10+ years’ experience managing a team of field-based sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers (over 5,000 employees)
  • Strong experience managing multi-tiered customer relationships, demonstrated ability to coach and mentor
  • Expertise in identity and access security
  • Established relationships with CISOs, CIOs, CTOs and other identity executives
  • A consistent track record of meeting and exceeding team quotas selling to large accounts (20,000+ employees)
  • Experience attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and developing
More about this role

As part of scaling our Global Cybersecurity Sales organization, we are standardizing and expanding our specialized Centers of Excellence (COEs) . The Identity COE exists to provide deep, authoritative technical expertise that augments our core generalist cyber sellers and Solution Engineers (SEs)—engaging at critical high-value deal stages to secure the technical win.

We are seeking a high-caliber Technical Sales Leader to build, lead, and scale the Identity & Access Security COE . In this role, you will lead an elite team of technical domain specialists while serving as a field-CTO-caliber executive who can articulate complex identity architectures to C-level executives (CISOs, CIOs, CTOs).

Additionally, you will serve as the primary operational link between Field Sales and Product Leadership, embedding a true "three-in-the-box" construct across Sales, Product Management, and Outbound Product Managers (OPMs).

Key Responsibilities

Technical Win Strategy & Engagement Model

Standardized Engagement Lifecycle: Lead technical engagement across the sales motion—rolling on from the Scope and Proof of Value (POV) stages through to the technical win, and executing a seamless offboarding...

Read the full posting on ServiceNow's site ↗

Sales

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