It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
A Business Process Consultant (BPC), is a functional and process expert in the ServiceNow Expert Services Team on customer implementation/delivery teams – consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the growing ServiceNow Finance & Supply Chain (Source-to-Pay) and Legal Contract Operations Product Lines – which currently includes the Sourcing and Procurement Operations (SPO) , Supplier Lifecycle Operations (SLO) , Accounts... Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Be the process expert for Finance, Source-to-Pay, Legal Operations, and/or Contracting departments, using ServiceNow products and best practices focused on configuration vs. customization to drive business outcomes
- Lead customers in their efforts to take advantage of the ServiceNow Solution’s standard capabilities in their efforts to improve their processes
- Lead customer design workshops focused on ServiceNow Platform and Solution functionality
- Own support of key customer process owners/Subject Matter Experts (SMEs) to obtain business requirements using ServiceNow standard materials and collateral
- Guide customers in completing required documentation such as business requirement workbooks for functional aspects of the solution
- Guide and advocate for the customer’s needs throughout the engagement
More about this role
A Business Process Consultant (BPC), is a functional and process expert in the ServiceNow Expert Services Team on customer implementation/delivery teams – consulting with customers and guiding them in the endeavor of transitioning business requirements to configuration requirements of the growing ServiceNow Finance & Supply Chain (Source-to-Pay) and Legal Contract Operations Product Lines – which currently includes the Sourcing and Procurement Operations (SPO) , Supplier Lifecycle Operations (SLO) , Accounts Payable Operations (APO) , Finance Case Management , Legal Service Delivery (LSD) , and Contract Management Solutions – all with the goal of accelerating and driving customer business outcomes.
- Be the process expert for Finance, Source-to-Pay, Legal Operations, and/or Contracting departments, using ServiceNow products and best practices focused on configuration vs. customization to drive business outcomes
- Drive Finance, Source-to-Pay, Legal, and/or Contracting-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
- Lead customers in their efforts to take...
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