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Client Director - Strategic Tech

ServiceNow · Santa Clara, California · Remote

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

For positions in this location, we offer a base pay of $174,180 - $259,000 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.

What they're looking for

  • Current location in greater Bay Area, California strongly preferred, California required
  • A new business orientation : energized by whitespace-mapping and closing new solution areas within a large account, not solely relationship stewardship
  • 7+ years as full-cycle, "quarterback" AE, managing accounts with 5,000+ employees
  • Demonstrated track record driving net-new or expansion revenue within enterprise accounts
  • Comfort operating with ambiguity, with a growth mindset, and in a shared account model
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management (within software or IT sales organizations)
More about this role

You will drive net-new business growth within one of ServiceNow's largest strategic tech accounts, headquartered out of Mountain View, California. You'll be operating as one of two Client Directors that share the account strategy, account quota, and Solution Consulting support. In this model, you are the growth-focused counterpart : while the existing Client Director will continue to lead day-to-day account management. You are charged with identifying opportunities, building the business case for expansion, and closing new solution areas within the account. You'll collaborate actively with a large, extended, virtual team — numerous Product Sales Specialists, Product Area Solution Consultants, Executive Teams, Partner & Channel Teams. — to bring that expansion vision to life.

  • Collaborate closely with peer Client Director to run a unified account strategy
  • Identify and pursue net-new revenue opportunities; expand strategic relationships
  • Build the business case and roadmap connecting the customer's strategic priorities to new ServiceNow solutions, in collaborative partnership with cross functional Sales Specialists
  • Build trust and deep multi-tiered relationships across the...

Read the full posting on ServiceNow's site ↗

Sales

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