It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
For positions in this location, we offer a base pay of $139,700 - $216,500 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Typically requires a bachelor's degree and a minimum of 2 years of related experience, or an advanced degree without experience, or equivalent work experience
- Programming experience in Ruby, Python, Go or a similar language, plus shell scripting. Ruby is preferred but not required, engineers with Python or other scripting experience pick it up quickly
- Experience with source control and CI/CD systems such as Git and Jenkins
- Nice to have: Puppet or another configuration management tool, database backups, replication or high availability, Kubernetes, AI coding tools such as Claude Code, Windsurf or Cursor
- Ability to work (hybrid model) out of either our San Diego, Santa Clara, or Kirkland office. Potential option to be remote
More about this role
Database Provisioning builds the tools that safely operate and manage the databases running in ServiceNow data centers, including RaptorDB, ServiceNow's PostgreSQL-based database. Internal operations and support teams use the CLI tools we create, and so does every automation running in a ServiceNow data center. Our challenge is to deliver high-quality solutions that run reliably, without interruption, at massive scale. Our work is fundamental to ServiceNow's reliability, reputation, and success.
We believe ease of use, quality, scale, and customer feedback are the pillars of good development. We work in a very collaborative environment with distributed teams in the US and Europe. New team members are mentored in the skills they need to become strong contributors.
What you get to do in this role
- Build and improve snc-provision, our in-house framework that deploys, configures and operates RaptorDB (PostgreSQL) and MariaDB databases in production, including the snow CLI used by operations teams and automation, and Dojo, our fleet-wide scheduled maintenance and monitoring service.
- Own well-scoped features from design through implementation, test automation and delivery, with...
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