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Director, CRM Sales – State & Local Government (West)

ServiceNow · Sacramento, California · Remote

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

As Director, CRM Sales for State & Local Government (SLG) West, you will lead a team of Prime CRM Account Executives driving new business and expansion across public sector customers across the Western US. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 5+ years minimum in a dedicated people management role leading enterprise software AEs
  • 10+ years of software or solutions sales experience, with a track record of high quota attainment and new business success
  • Relevant domain experience selling CRM, CX, Service, CCaaS, FSM, or other transferable front office applications
  • State & Local Government (public sector) sales experience , including navigating public procurement, contracting vehicles, and agency buying cycles
  • Strongly preferred: experience working closely with the State of California and its agencies
  • Proven ability to build long-term, senior and C-level relationships and negotiate complex deals
More about this role

As Director, CRM Sales for State & Local Government (SLG) West, you will lead a team of Prime CRM Account Executives driving new business and expansion across public sector customers across the Western US.

  • Lead, coach, and develop a team of 5-8 CRM Account Executives focused on new business growth across SLG West
  • Recruit and retain top talent, promote high performers, and top-grade appropriately
  • Deliver accurate forecasts and pipeline inspection, and achieve quarterly and annual sales targets
  • Proactively contribute to opportunity and revenue by assisting Field Sales Teams in closing
  • Build and execute the regional CRM go-to-market strategy with Sales Operations, including competitive positioning and market presence
  • Actively engage in territory design, quota setting, and setting clear performance expectations
  • Partner with your team on account and territory planning, executive relationship development, and pursuit of transformational CRM opportunities
  • Engage and align effectively in C-level meetings and with agency leaders to understand constituent service, contact center, field operations, citizen experience and other key business priorities
  • Build effective cross...

Read the full posting on ServiceNow's site ↗

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