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Director, Regional Product Management

ServiceNow · New York City, New York · Remote

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

In this role, you will own one industry or customer segment in the Americas. You will be the person responsible for how ServiceNow's AI products are positioned, sold, adopted, and improved in that market. This is an individual contributor (IC) role, reporting to the leader of Regional Product Management for the Americas. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • You design and run launch plans suited to how your market buys, including the partners, procurement processes, and executives involved
  • You can set packaging and discount guidance and judge how deal structure affects margin
  • You turn regulatory and compliance requirements into specific changes in how solutions are built, positioned, and deployed
  • You align product teams and field sellers on priorities without direct authority over either
  • You understand how business and IT leaders in your market make decisions, and you adjust how you communicate with each
  • You manage expectations with senior product and sales leaders while supporting account teams on high-stakes customer deals
More about this role

Position overview

A Regional Product Manager (RPM) connects global product strategy to execution in a specific market. Product managers build features and own the core roadmap with engineering teams. An RPM takes that roadmap into one market, adapts it to local customers, regulations, and buying patterns, and owns its commercial success there. At ServiceNow, RPM markets are defined by geography, industry, or customer segment.

In this role, you will own one industry or customer segment in the Americas. You will be the person responsible for how ServiceNow's AI products are positioned, sold, adopted, and improved in that market. This is an individual contributor (IC) role, reporting to the leader of Regional Product Management for the Americas.

Key Responsibilities

  • Translate the global AI product roadmap into a plan for your industry or segment
  • Tailor use cases, solution packages, and messaging to the operational problems your customers care about most
  • Account for industry regulations and compliance requirements in how solutions are positioned and deployed
  • Track AI adoption trends in your market and adjust priorities as they shift
  • Partner with sales, marketing, and channel...

Read the full posting on ServiceNow's site ↗

Product

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