It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
The Engagement Manager is critical in ensuring the successful execution of ServiceNow/Pyramid Analytics implementation projects including onboarding and initial enablement for ServiceNow customers. The Engagenent Manager oversees the initial deployment, onboarding, enablement and first value project if applicable. Key to this role is the ability to balance technical expertise, project management and effective communication and relationship building by collaborating with stakeholders, colleagues and customers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Demonstrated ability to build effective relationships with clients and colleagues
- Strong people management skills
- Strong interpersonal / customer relations skills
- Demonstrate good technical, organization, project management and implementation skills
- Technical acumen in business intelligence and analytics
- Excellent problem-solving skills
More about this role
The Engagement Manager is critical in ensuring the successful execution of ServiceNow/Pyramid Analytics implementation projects including onboarding and initial enablement for ServiceNow customers. The Engagenent Manager oversees the initial deployment, onboarding, enablement and first value project if applicable. Key to this role is the ability to balance technical expertise, project management and effective communication and relationship building by collaborating with stakeholders, colleagues and customers.
The Engagement Manager’s primary areas of responsibility involve transition from Sales, implementation and project management. Focus is primarily on initial onboarding and enablement but will often involved additional project phases as necessary and appropriate.
- Collaborate with Sales Account Executives and Pre-sales SEs to understand client needs with respect to ServiceNow/Pyramid Analytics.
- Articulate ServiceNow onboarding implementation methodology to customers.
- Oversee and participate as necessary scoping activities.
- Evaluate each project opportunity with respect to approach, risk, constraints and critical success factors.
- Work closely with Customer Success and...
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