It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
As a Forward Deployed Software Engineer (FDSE) , you act as the CTO of the build—owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints. Your software becomes the reference implementation for scalable GenAI in the enterprise. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- System architecture: Proven ability to design and implement AI-native software in production environments
- Engineering depth: Strength in backend (Python, Node.js, Java), frontend (React, Angular), APIs (REST/GraphQL)
- LLM tooling: Familiarity with LangChain, Semantic Kernel, prompt chaining, vector search, and context management
- Performance & observability: Skilled in debugging distributed systems, tuning for latency, and implementing monitoring
- Platform mindset: Can contribute to shared SDKs and tools, raising engineering velocity for the whole org
- Product sensibility: Prioritize for user value, MVP iteration, and long-term scale
More about this role
ServiceNow’s Applied AI Forward Deployed Engineering (FDE) team is where bold ideas meet transformative action. We partner with our most strategic customers to shape the future of enterprise AI. Together, we identify high-value opportunities, accelerate business outcomes, and build reusable AI-native solutions that advance the Now AI Platform.
Our mission: We partner deeply with our customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. By embedding in real-world complexity, we deliver fast, iterate with purpose, and transform every success into reusable patterns that accelerate transformation across the Now Platform and the broader enterprise.
Enterprises are raising the bar. AI initiatives must deliver business value—not just promise potential. That means taking cutting-edge LLM capabilities and turning them into resilient, secure, and scalable software.
As a Forward Deployed Software Engineer (FDSE) , you act as the CTO of the build—owning everything from backend services to LLM pipelines and front-end integrations. You partner with customers in the field to design, implement, and deliver solution-ready builds in agile sprints....
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