It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years experience as full-time onsite Platform Archiect highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
- 3+ years experience working in Security/IT/Healthcare/ICT/Commercial sectors
- Applied knowledge of the Networking industry, products, and protocols
- Track record of successful problem solving and delivering known solutions with a high level of customer happiness
- Experience analyzing, use and configuring medium to enterprise networks
- Ability to work effectively in an interrupt driven environment and provide mentorship to other members of the work group
More about this role
The Platform Architect will provide expert support, analysis and research into complex problems. This is a highly technical, hands-on role and will be required to develop and maintain an expertise on the products and solutions deployed within the Customer's network.
The Platform Architect will be responsible for full platform management, including, but not limited, to the following activities:
- Work in collaboration with the Armis TCSM to refine and translate complex requirements and execute on best practice solutions
- Ensure operational uptime of customer platform by performing health checks
- Ensure the customer deployments and configurations align with business use cases as defined by the TCSM and drive Armis adoption and implementation plans
- Learn and understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector
- Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
- Provide technical subject matter expertise where applicable according to the Resident Engineer area(s) of proficiency
- Apply analytical skills and technical knowledge to solve product...
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