It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
We're hiring a Principal, AI Deployment Strategy to own where the FDE organization deploys its talent for maximum impact. This role sits at the seam between our portfolio of engagements, our global capacity, and our critical GTM, sales, and product relationships. You'll calibrate how we allocate FDE resources against the highest-leverage customer, product, and market opportunities. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 12+ years of experience spanning AI GTM, applied AI or technical solutioning, management consulting, or strategic delivery in a Fortune 500 environment
- A track record of personally owning complex, multi-stakeholder GTM and deployment decisions with C-suite and senior executive partners. Ownership - not coordination
- Demonstrated fluency in agentic AI, LLM-based systems, or applied AI builds. Enough technical depth to challenge scope, pressure-test architecture, and credibly engage customer and internal engineering leadership
- Experience designing and scaling commercial frameworks, capacity models, or strategic allocation constructs that have held up under CFO and procurement scrutiny
- A history of managing portfolios or programs that have scaled beyond your individual reach. Resource allocation decisions that moved the needle across a region or function
- The judgment to know which deployment decision in the portfolio deserves your time this quarter, and the operating instinct to go solve it without waiting for a directive
More about this role
About the Team
ServiceNow's Applied AI Forward Deployed Engineering team is an entrepreneurial, fast-growing, fast-moving function at the center of ServiceNow's shift to AI-native. We sit at the front lines of the most strategic agentic engagements in the Fortune 500 - partnering directly with C-suite buyers to translate ambiguous business problems into production-grade agentic builds that move the needle on revenue, cost, and customer experience. Our central technical function ensures we're meeting market demand at pace, scaling without sacrificing production fidelity, and feeding the signals from frontier customer work back into the ServiceNow product ecosystem.
About the Role
We're hiring a Principal, AI Deployment Strategy to own where the FDE organization deploys its talent for maximum impact. This role sits at the seam between our portfolio of engagements, our global capacity, and our critical GTM, sales, and product relationships. You'll calibrate how we allocate FDE resources against the highest-leverage customer, product, and market opportunities. This is a strategist-operator role, not a coordinator's - every deployment decision, every capacity constraint, every scale...
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