It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
Moveworks is looking for a mixed-methods Principal Experience Researcher, AI to turn complex user behavior into clear, actionable product direction. You’ll combine qualitative research with quantitative analysis to understand not only what people do, but why they do it. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years of professional experience in user experience research, product research, human-computer interaction, behavioral science, or a related field
- Strong grounding in qualitative and quantitative research methods, including generative and evaluative approaches, with sound judgment in sampling, survey design, experimentation, bias, validity, and data interpretation
- Demonstrated ability to analyze large or complex behavioral datasets, including product usage logs, and translate findings into actionable product insights
- Strong written, verbal, and visual communication skills, including the ability to make complex findings clear to different audiences
- Strong collaboration and stakeholder-management skills, with experience building alignment across product managers, engineers, and designers
- A portfolio or work samples that demonstrate your research process, analytical capabilities, and influence on product decisions and user outcomes
More about this role
Moveworks is looking for a mixed-methods Principal Experience Researcher, AI to turn complex user behavior into clear, actionable product direction. You’ll combine qualitative research with quantitative analysis to understand not only what people do, but why they do it.
You’ll serve as a critical bridge between end-user experiences and the machine learning systems that power them. By translating user needs, behaviors, and feedback into measurable signals, you’ll help teams evaluate and improve model performance—and ensure our AI creates experiences that are useful, trustworthy, and intuitive.
This is a generalist research role for someone comfortable working across methods and stages of product development. You don’t need an engineering background, but you should be curious about how AI systems work and able to collaborate effectively with technical partners.
- Identify and prioritize opportunities across the end-user journey by connecting large-scale behavioral data with qualitative insights, shaping product strategy and roadmap priorities.
- Set research strategy and prioritize the research portfolio around high-impact user and business questions, selecting approaches that...
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