It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5 years of related experience with a Bachelor's degree, or 3 years and a Master's degree, or a PhD without experience, or equivalent work experience
- 5+ years of experience supporting or testing large scale web-based distributed applications
- 5+ years of experience on multiple relational databases (especially on Postgres database)
- The database experience should include but not limited to MVCC, transaction management, vacuum mechanics, database and query performance tuning, buffer management, WAL architecture, backup/restore etc
- 5+ years of hands-on experience working on a SaaS, PaaS, or Cloud Infrastructure product/solution
- Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
More about this role
Our SWAT (Software Action Team) ensures the production stability of our customer application(s) and infrastructure services from an operations perspective. Our engineers are responsible for production stability and "champions at all service levels” and act as the last level of support for our customers ( internal and external ).
The ideal candidate for this position is a software engineer with a strong background in database technologies, performance analysis, and strong troubleshooting skills. The candidate must have a passion for chasing issues of complex systems running under dynamic, real-world loads. You will work in a fast-paced, innovative environment that allows direct influence on the organization and all our customers. In this role you will support the infrastructure by learning the platform from end to end.
- Become an SME in production database troubleshooting, ServiceNow instance performance issues and Linux performance analysis on prem and on Hyperscaler
- Own complex incident RCA across multi-tenant PostgreSQL/MariaDB fleets at scale
- Develop observability and automation to prevent recurrence of critical issues
- Influence infrastructure decisions that shape our...
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