About ServiceNow
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
This role sits at the center of ServiceNow's multi-year planning process, connecting strategy, operating plans, financial performance, and investment decisions into a clear view of the company's long-term outlook.
What they're looking for
- Experience integrating AI into work processes, decision-making, or problem-solving — including tools such as Claude and Microsoft Copilot to automate recurring workflows and build analyses, models, and reporting
- 5+ years in FP&A, strategic finance, investment banking, equity research, or management consulting, with strong modeling skills across integrated multi-year models, driver-based forecasts, and scenario analyses
- A solid grasp of financial statements, corporate finance, and SaaS business models and metrics
- A bachelor's degree in Finance, Accounting, Economics, Business, or a related field
- Ability to distill complex analysis into crisp, executive-level messaging, advanced Excel and PowerPoint skills
- High ownership, intellectual curiosity, and attention to detail
More about this role
This role sits at the center of ServiceNow's multi-year planning process, connecting strategy, operating plans, financial performance, and investment decisions into a clear view of the company's long-term outlook.
- Own ServiceNow's integrated long-range financial model — revenue, margin, Opex, headcount, cash flow, and key SaaS metrics — and lead the annual long-range planning process that ties it to the operating plan and quarterly forecasts
- Evaluate investment proposals, resource allocation, and operating tradeoffs through scenario and sensitivity analysis under consistent financial frameworks
- Turn broad strategic questions into executive-ready analysis and recommendations with minimal direction, isolating the drivers that matter from large, multi-source datasets
- Align planning assumptions, timelines, and methodologies with business unit and functional Finance teams, building cross-functional agreement without formal authority
- Build KPI and driver-based frameworks, monitor internal performance against external benchmarks, and improve planning through automation, standardization, and AI-enabled workflows
- Experience integrating AI into work processes, decision-making,...
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