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Senior Manager, Data & Analytics Product Strategic Operations

ServiceNow · Austin, TEXAS · Remote

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

As Senior Manager, Data & Analytics Strategic Operations, you will drive Data and Analytics' most critical cross-functional priorities and strategic initiatives, operating at the intersection of strategy and execution and setting the standard for how high-impact programs are designed, governed, and run at scale. You identify, prioritize, and accelerate programs of the highest complexity with quantifiable impact on revenue, market position, and competitive advantage. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 10+ years technical program management or 3+ years leading strategic programs at tier-one Tech/Consulting firms
  • Enterprise software/SaaS industry domain expertise with the ability to understand complex technology problems is a plus
  • Proven experience collaborating with Product, Engineering, Sales, Marketing, Customer Success, Support, Legal and other go-to-market teams
  • Exceptional written and verbal communication skills, ability to present complex concepts clearly to technical and non-technical stakeholders, including executives
  • Process-driven with propensity to create and employ repeatable processes to complete tasks more efficiently
  • Professional certification, such as Project Management Professional (PMP) or equivalent
More about this role

The Data and Analytics (D&A) Product team comprises three major product pillars: Workflow Data Fabric, Workflow Data Management and Workflow Data Apps/Analytics. The team is focused on helping our customers connect, understand and act on their enterprise data. We build solutions for our customers that power workflows and agentic AI with internal and external data to unlock exponential customer value.

As Senior Manager, Data & Analytics Strategic Operations, you will drive Data and Analytics' most critical cross-functional priorities and strategic initiatives, operating at the intersection of strategy and execution and setting the standard for how high-impact programs are designed, governed, and run at scale. You identify, prioritize, and accelerate programs of the highest complexity with quantifiable impact on revenue, market position, and competitive advantage. You operate as an AI-native program manager and strategic operator who thinks strategically but loves getting into details. This is an individual contributor role with full strategic authority and accountability for outcomes.

Lead cross-functional programs with Product, Engineering, Experience, Marketing, Sales, and...

Read the full posting on ServiceNow's site ↗

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