It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
We’re looking for a Senior Manager to lead our ITOM and AIOps presales specialists through this change. This is a quota-carrying sales leadership role and a first-line people leadership role in equal measure. You’ll build a high-performing team, bring them with you through a new operating model, and make sure their expertise reaches the deals and customers where it makes the biggest difference. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years in IT operations, pre-sales, solution engineering or technical consulting, ideally in enterprise software
- 5+ years leading pre-sales or technical teams as a people manager
- A consistent track record of attaining and exceeding quota in a technical sales leadership role, including managing complex sales cycles from start to finish
- Proven track record of change management execution
- Experience in a matrix organisation, influencing senior peers and sales leaders without direct authority
- Strong coaching and talent development skills, including hiring and succession planning
More about this role
At ServiceNow, we put AI to work for people. IT operations is where that matters most. When services slow down or fail, everyone feels it. Our IT Operations Management (ITOM) and AIOps portfolio helps organisations see their whole IT estate, predict issues before they reach users, and resolve them automatically. It sits at the heart of our Autonomous IT story.
Our UK & Ireland Specialist Presales Solution Consulting organisation is going through a significant evolution. We’re bringing separate specialist teams together into one organisation with one way of working: one front door for requests, deployment based on deal criteria rather than availability, and a shared set of measures across every domain. We’re doing it because customers buy the platform, not individual products, and our specialists need to show up as one team.
We’re looking for a Senior Manager to lead our ITOM and AIOps presales specialists through this change. This is a quota-carrying sales leadership role and a first-line people leadership role in equal measure. You’ll build a high-performing team, bring them with you through a new operating model, and make sure their expertise reaches the deals and customers...
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