It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Backed by Greylock and Sequoia.
About the role
The Senior Manager of Platform Architecture leads a team of Platform Architects to deliver strategic customer outcomes through architectural excellence and industry alignment. This role ensures alignment with major industry priorities, drives adoption of ServiceNow solutions, and fosters continuous learning in areas like AI and platform innovation. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Proven track record leading and developing high-performing architecture teams
- Experience advising Fortune 50–500 companies on digital transformation initiatives
- Demonstrated ability to influence and engage C-Suite stakeholders ideally in the Public Sector
- Track record delivering solutions through expert services and/or partner ecosystems
- Deep understanding of middle and back-office transformation
- Knowledge of ServiceNow platform (multi-product suite / saas experience preferred)
More about this role
The Senior Manager of Platform Architecture leads a team of Platform Architects to deliver strategic customer outcomes through architectural excellence and industry alignment. This role ensures alignment with major industry priorities, drives adoption of ServiceNow solutions, and fosters continuous learning in areas like AI and platform innovation. The manager builds and maintains executive-level relationships, while guiding teams to translate business objectives into prescriptive roadmaps while guiding solution design, governance, and modernization efforts. Additionally, the role provides architectural oversight across engagements, supports pre-sales motions, and champions a customer-first culture that reflects ServiceNow’s core values.
- Maintain connection and alignment to drive success within the Major Industry teams by:
- Ensuring alignment of architectural initiatives with Major Areas priorities
- Align with CEG Segment Leads and Accounts Teams to provide effective staffing across Impact engagements
- Identify and address skillset gaps where needed to support customers within industry
- Identify industry trends and enable and coach platform architects in applying ServiceNow...
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