It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
The Strategy, Planning, and Operations (SPO) team serves as the strategic engine of the Customer Excellence Group (CEG) organization. Within SPO, the Central Strategy team drives high-impact, cross-functional initiatives that shape strategy, improve execution, and accelerate performance across the business, spanning Strategy, Initiative Delivery, Strategic Programs, and Realization. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Modeling and analytical rigor: Advanced Excel (or equivalent) with demonstrated experience building financial or operational models that informed an executive decision. You can show us a model you built and explain the judgment behind it
- Strategic problem-solving: Experience structuring ambiguous problems, finding the signal in recurring metrics, and recommending a course of action
- Executive communication: Strong written, verbal, and presentation skills, with the ability to influence senior leaders through clear storytelling and analytical confidence
- Collaboration: Experience in a matrixed environment, aligning stakeholders and following through on recommendations without direct authority
- Ownership of delivery: Comfortable owning recurring reporting with high accuracy, and using it as the starting point for deeper work
More about this role
About the Team
The Strategy, Planning, and Operations (SPO) team serves as the strategic engine of the Customer Excellence Group (CEG) organization. Within SPO, the Central Strategy team drives high-impact, cross-functional initiatives that shape strategy, improve execution, and accelerate performance across the business, spanning Strategy, Initiative Delivery, Strategic Programs, and Realization.
The Analytics + Insights pillar sits within Central Strategy and leads CEG’s analytics function. It turns data into insights that strengthen customer health, accelerate adoption, and directly inform leadership decisions. The pillar owns CEG executive scorecards, OKR metrics and targets, corporate OKR and SPM reporting, and Quarterly Impact Insights, and supports the AI Command Center, Global Forecast Call, and Mission Control. We are a lean team, so prioritization and simplification are part of everyone’s job.
The Role
We are looking for a Senior Manager, Analytics & Insights who can turn executive reporting into strategic decisions. This is an individual-contributor role with no direct reports.
CEG’s scorecards, OKR/SPM reporting, and Quarterly Impact Insights are the foundation of the...
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