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Senior Reliability Engineer

ServiceNow · Santa Clara, CALIFORNIA · On-site

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

Join us to build the next generation of cloud-native reliability, release, and test platforms that enable engineering excellence, developer productivity, and high-confidence ServiceNow releases through automation, observability, and AI-driven operations. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 3+ years of experience in Site Reliability Engineering (SRE), DevOps, Platform Engineering, Software Engineering, or Infrastructure Engineering with a Bachelor's degree, or equivalent experience
  • Hands-on experience with Kubernetes across cluster operations, networking, storage, security, autoscaling, and multi-cluster environments
  • Experience building and operating cloud-native platforms supporting scalable, highly available services
  • Experience integrating Kubernetes with CI/CD, GitOps, automated test pipelines, deployment validation, and cloud-native deployment workflows
  • Experience designing and implementing automation to improve developer productivity, release quality, and operational efficiency
  • Experience with progressive delivery practices, including canary deployments, feature flags, automated rollback, and deployment verification
More about this role

Join us to build the next generation of cloud-native reliability, release, and test platforms that enable engineering excellence, developer productivity, and high-confidence ServiceNow releases through automation, observability, and AI-driven operations.

  • Design, build, and operate cloud-native engineering platforms for software validation, release validation, and production readiness
  • Design and maintain production-like release and test ServiceNow environments that improve release confidence and deployment readiness.
  • Build and integrate automated test pipelines, observability, reliability signals, deployment intelligence, and quality gates into CI/CD workflows.
  • Develop automation solutions that improve engineering productivity, streamline operations, and reduce manual toil through shift-left engineering practices.
  • Build reusable frameworks, self-service engineering environments, test data management, mock services, and developer productivity tooling.
  • Design and enhance Kubernetes-based platforms supporting scalable test infrastructure, release automation, cloud-native workloads, and developer self-service.
  • Implement automated validation for failure detection,...

Read the full posting on ServiceNow's site ↗

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