It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
This is a senior, highly technical IC role for someone who has spent most of their career running infrastructure, platform modernization, or large-scale distributed systems programs. You will manage the program — directly, end to end — and your influence will come from technical depth, sharp judgment, and an ability to align engineering leaders, executives, and partner organizations around a single execution plan. As the Moveworks BU scope expands, so will yours.
What they're looking for
- Background in agentic AI, conversational AI, or AI assistant platforms — you understand why agent runtimes, tool calling, RAG, and evals are not the same problem
- A track record of leading cross-org programs involving 100+ engineers, multiple VPs, and competing roadmaps — ideally including at least one large-scale integration, migration, or platform unification
- Excellent written communication . You can compress a 200-engineer program into a one-page exec narrative without losing the truth of it. You write decision docs that hold up under scrutiny
- Strong technical judgment under ambiguity . You know when to dig in, when to delegate to engineering leads, and when to escalate. You are comfortable saying “this plan won’t work” in a room full of senior leaders
More about this role
Moveworks, now part of ServiceNow, is building the agentic AI layer that sits between every employee and the systems they rely on. Following the acquisition, the Moveworks Business Unit is one of the most strategically important investments at ServiceNow — and the scope of what we own is expanding fast. We are looking for a Senior Staff Technical Program Manager to lead our most critical programs end to end, starting with the ServiceNow integration and growing into a broader portfolio over time as the BU scales.
This is a senior, highly technical IC role for someone who has spent most of their career running infrastructure, platform modernization, or large-scale distributed systems programs. You will manage the program — directly, end to end — and your influence will come from technical depth, sharp judgment, and an ability to align engineering leaders, executives, and partner organizations around a single execution plan. As the Moveworks BU scope expands, so will yours.
- Own the Moveworks Infrastructure portfolio of strategic and technical initiatives. Your primary focus will be to drive the roadmap and execution plans for Moveworks Infrastructure initiatives; as you scale you...
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