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Senior Technical Architect, Infrastructure and Cloud

ServiceNow · Chicago, Illinois · Remote

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

The senior technical architect, infrastructure and cloud sets direction for how our corporate and cloud infrastructure evolves to support secure, reliable, scalable, and cost-effective business services. As part of the technical architecture team, this role connects infrastructure and cloud decisions to enterprise architecture and the broader technology roadmap. The role researches new technologies, advises on current solutions, and drives improvement, including upgrades, retirements, and replacements. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 10+ years of progressive experience in infrastructure, cloud, platform engineering, or systems engineering, including substantial architecture responsibility for complex enterprise environments
  • Demonstrated success defining infrastructure and cloud strategy and roadmaps that span multiple technology domains and delivery teams
  • Deep expertise in several infrastructure domains, with enough breadth to make integrated decisions across cloud, network, compute, storage, resilience, and cost
  • Strong working knowledge of Azure and Google Cloud Platform (GCP) architecture, including landing zones, connectivity, identity dependencies, workload placement, and shared-responsibility models
  • Solid understanding of agentic AI concepts and patterns, including retrieval-augmented generation (RAG), agent-to-agent (A2A) communication, Model Context Protocol (MCP), and related technologies
  • Experience integrating disparate systems, with a strong understanding of enterprise integration patterns, such as APIs, messaging, and event-driven architecture
More about this role

The senior technical architect, infrastructure and cloud sets direction for how our corporate and cloud infrastructure evolves to support secure, reliable, scalable, and cost-effective business services. As part of the technical architecture team, this role connects infrastructure and cloud decisions to enterprise architecture and the broader technology roadmap. The role researches new technologies, advises on current solutions, and drives improvement, including upgrades, retirements, and replacements. This is a senior individual contributor role that sets direction through standards, roadmaps, guardrails, and architecture decisions. You will not run day-to-day operations or build infrastructure yourself. You will make sure the teams that do have a coherent target architecture, practical guardrails, and a clear path from where we are to where we need to be.

This role advises on and supports infrastructure and cloud architecture for technologies outside the ServiceNow platform: data centers, public and hybrid cloud, compute, storage, networking and connectivity, backup and recovery, and the infrastructure dependencies of corporate systems. Other teams continue to own the systems...

Read the full posting on ServiceNow's site ↗

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