ServiceNow began when engineer Fred Luddy wrote code to automate a tedious task for his coworker, Phyllis. Her reaction inspired a larger mission: free people from busywork so they can focus on meaningful work. Backed by Greylock and Sequoia.
About the role
For positions in this location, we offer a base pay range of $175,000-$210,000, plus equity when applicable, variable or incentive compensation, and benefits. Sales positions generally include a competitive On Target Earnings (OTE) incentive compensation structure. The base pay shown is a guideline, and individual total compensation will vary based on qualifications, skill level, competencies, and work location. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A bachelor's degree in a technical field (e.g., Computer Science, Engineering) or equivalent work experience
- Proven experience in solution consulting, sales engineering, or technical sales, preferably in cybersecurity, OT/ICS security, or industrial technology
- Experience managing and developing technical pre-sales teams, including assessing talent, setting standards, and coaching to improve
- Deep knowledge of OT/ICS environments, protocols, and architectures, including the Purdue model and segmentation, as well as OT security and asset visibility
- Familiarity with OT regulatory and standards frameworks (NIS2, NERC CIP, IEC 62443, CIRCIA, etc.)
- A demonstrated AI-native mindset: hands-on use of generative and agentic AI in your own work, and a track record of driving AI adoption on a team
More about this role
As a Sr. Manager, Solution Consulting (Operational Technology and Cyber-Physical Systems, OT/CPS), you will lead a global team of Solution Consultants focused on ServiceNow's OT/CPS portfolio, including Armis OT visibility and security, Cyber Asset Security, and USEM for OT. This is a player-coach role: you will set the technical pre-sales strategy, develop a high-performing team, and personally engage in the most strategic customer opportunities.
Success in this role means scaling ServiceNow's OT/CPS business by building a world-class solution consulting team, improving the quality and consistency of technical sales execution, and helping customers connect industrial operations, cyber risk, and business impact across complex environments.
What you'll do...
Team leadership and talent evaluation
- Lead, manage, and mentor a global team of OT Solution Consultants, providing coaching, feedback, and career development.
- Evaluate Solution Consultants against a consistent skills framework that measures OT and ICS technical depth, asset visibility and exposure management expertise, demo and storytelling craft, discovery quality, business value articulation, and AI fluency.
- Use those...
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