It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
Health Log Analytics (HLA) ingests, stores, and analyzes the logs that power ServiceNow's AIOps suite. We want it to be the data backbone teams trust to find problems early and fix them fast. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 12+ years building and operating production distributed systems, with substantial ownership of large-scale data or platform systems. Equivalent depth shown through sustained technical leadership counts too
- Broad grounding across data ingestion, storage and query, and AI on top of data. Deep expertise in at least one
- Experience with ingest tools like Kafka, Pulsar, or Kinesis, and with columnar stores, time-series databases, Elasticsearch/OpenSearch, or object-storage designs
- A record of changing the direction of teams you didn't own, through credibility and clear thinking
- Good judgment on tradeoffs: consistency, latency, cost, and operational burden
- Comfort with Kubernetes and cloud infrastructure at scale
More about this role
Health Log Analytics (HLA) ingests, stores, and analyzes the logs that power ServiceNow's AIOps suite. We want it to be the data backbone teams trust to find problems early and fix them fast.
HLA is a data platform for operational logs at high volume, built for ServiceNow’s large enterprise customers. The work spans the full data path: collection and ingestion, routing and enrichment, durable storage and retention, and fast, cost-aware query. Our ingest builds on OpenTelemetry, and we have our own Rust-based log storage. As data volume, customer needs, and AI-driven use cases grow, we need the platform to get more reliable, more efficient, and more useful.
We're looking for a senior technical leader to help set where HLA goes next. You'll work side by side with engineering and product leadership on the roadmap. You'll bring a clear point of view and show it with a prototype, not just a slide.
You'll set the technical bar for experienced engineers. You'll do it by being a great teammate, not the loudest person in the room.
- Help shape the HLA roadmap with engineering, product, and leadership. Bring both vision and a reality check.
- Work directly with customers to make sure HLA...
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