It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
We are looking for a Staff FinOps AI Governance Lead to drive financial accountability and optimization across ServiceNow’s AI spend. This senior individual contributor role combines deep AI infrastructure literacy, data-driven governance, and cross-functional program leadership to ensure our AI investments are managed with the same rigor as our cloud infrastructure.
What they're looking for
- Strong working knowledge of LLM pricing models, multi-cloud AI services (AWS Bedrock, Azure OpenAI, GCP Vertex AI), and AI cost optimization levers
- Proficiency in data analysis using SQL and/or Python to build KPI frameworks, identify usage anomalies, and communicate findings through data visualization
- Hands-on experience with multi-cloud cost governance across AWS, Azure, and GCP, including budget management, alerting, tagging, and billing API familiarity
- Proven cross-functional collaboration skills with engineering teams—ability to communicate cost impact, influence technical decisions, and drive efficiency improvements
- Outstanding communication and executive presentation skills, comfortable preparing and delivering briefings to VP-level audiences on complex technical and financial topics
- Self-directed and highly organized, with the ability to manage multiple concurrent workstreams independently in a fast-paced environment
More about this role
Join FinOps Governance team that is part of the Global Cloud Services organization.
You’ll apply your expertise in AI cost management and data-driven optimization to lead programs that bring accountability and control to ServiceNow’s AI investments. Working closely with engineering teams building AI-powered skills and experiences, cloud finance leadership, and provider relationships with Azure, AWS, GCP, Anthropic and OpenAI, you’ll be the connective tissue between technical usage and financial discipline.
We are looking for a Staff FinOps AI Governance Lead to drive financial accountability and optimization across ServiceNow’s AI spend. This senior individual contributor role combines deep AI infrastructure literacy, data-driven governance, and cross-functional program leadership to ensure our AI investments are managed with the same rigor as our cloud infrastructure. The ideal candidate understands the economics of LLMs as well as they understand engineering and will thrive operating independently while engaging VP-level stakeholders with confidence and clarity.
- Define, track, and systematically review AI cost and usage KPIs; identify anomalies and outliers that signal...
Browse similar: AI jobs · AI startup jobs · Startup jobs