It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
ServiceNow is transforming how customers implement, adopt, and realize value from the Now Platform through AI-powered onboarding, setup, and implementation experiences. Otto for Setup and Platform Home are strategic products that help customers accelerate time-to-value, simplify implementation, automate setup activities, and drive successful adoption from day one. These solutions are central to ServiceNow's AI-first platform strategy and customer growth objectives. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years of experience in Product Marketing, Outbound Product Management, Product Management, Customer Success, or related roles
- Experience working on platform level initiatives - you are the point person for ensuring different product teams are aligning to your programs and messaging
- Proven ability to create and execute go-to-market strategies for enterprise software products
- Experience translating complex technical capabilities into clear customer value propositions
- Strong storytelling, presentation, and executive communication skills
- Demonstrated ability to drive cross-functional alignment across Product, Engineering, Sales, Customer Success, and Marketing organizations
More about this role
ServiceNow is transforming how customers implement, adopt, and realize value from the Now Platform through AI-powered onboarding, setup, and implementation experiences. Otto for Setup and Platform Home are strategic products that help customers accelerate time-to-value, simplify implementation, automate setup activities, and drive successful adoption from day one. These solutions are central to ServiceNow's AI-first platform strategy and customer growth objectives.
We are seeking an Outbound Product Manager to lead the go-to-market strategy, customer adoption programs, field enablement, messaging, and value storytelling for Otto for Setup and Platform Home. This role sits at the intersection of Product, Sales, Customer Success, Marketing, and Executive Leadership, helping ensure customers successfully discover, adopt, and realize value from these strategic experiences.
- Define and execute the outbound product strategy for Otto for Setup and Platform Home.
- Develop compelling positioning, messaging, and customer value narratives.
- Partner with Product Management to influence roadmap priorities through customer, partner, and field feedback.
- Lead launch planning and...
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