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Staff Software Engineer

ServiceNow · Santa Clara, California · On-site

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About ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.

About the role

As a Staff Engineer (IC4), you'll independently lead the design, development, and delivery of complex, high-impact systems within these internal platforms. You'll take ownership of critical components, set technical direction within your domain, and serve as a technical resource to peers and other engineers. We're looking for someone who combines deep software engineering fundamentals with hands-on, already-fluent expertisein AI-assisted and agentic development — not someone looking to pick it up on the job. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 8+ years of practical software engineering experience, including production systems you've owned end-to-end
  • Billing, contracts, quoting, or usage-based commercial systems experience
  • Kafka/event-driven architecture depth, or NoSQL data modeling (e.g., Cosmos DB)
  • ServiceNow Platform experience is a plus
More about this role

We're building an AI-native culture where technology and talent are unstoppable together — and our internal Go-To-Market applications and Sales CRM team is where that shows up in how we build our own commercial workflows across Sales, Deal Desk, Legal, and Procurement.

As a Staff Engineer (IC4), you'll independently lead the design, development, and delivery of complex, high-impact systems within these internal platforms. You'll take ownership of critical components, set technical direction within your domain, and serve as a technical resource to peers and other engineers. We're looking for someone who combines deep software engineering fundamentals with hands-on, already-fluent expertisein AI-assisted and agentic development — not someone looking to pick it up on the job.

What You'll Do

Own backend services end-to-end, including REST/GraphQL APIs and event-driven microservices (Kafka)

Build and integrate microservices with ServiceNow platform applications, ramping up quickly on platform-specific patterns and constraints as needed

Own a complex subsystem — set technical direction, make the architectural calls, and carry the operational consequences of them

Pitch in on UI work...

Read the full posting on ServiceNow's site ↗

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