It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. Backed by Greylock and Sequoia.
About the role
Own and defend the multi-year strategic position for Technology Workflows, and keep it current as the AI landscape moves. Produce the written arguments and pre-reads that leadership actually decides from. Set market sizing and category definition for the business, including where the current and future addressable market genuinely is rather than where the analyst taxonomy says it is. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Strong analytical and presentation skills in deeply technical fields. An engineering degree with 10+ years of product leadership/product development experience and an MBA with 10+ years of business leadership and execution are assets
- 15+ years in enterprise software with a focus on technical IT or production operations – or direct experience running technical estates, with significant time spent operating at or alongside the executive table
- Experience with development and ownership of a strategic position that changed what a business did—not a deck that circulated, a decision that moved
- Experience evaluating companies for acquisition, acquihire, or deep partnership, including forming an independent technical view and coordinating diligence across product and engineering
- Strong commercial instincts across pricing, packaging, and market sizing
- Strong analytical skills and the willingness to challenge an analysis you were handed
More about this role
The Business
Technology Workflows is the largest business at ServiceNow – and its core. We build the products that run the technology estate— Service Management (Incident/Problem/Change), Operations Management (Discovery, Service Mapping, Event Management, etc.), the Configuration Management Database (CMDB), Asset Management, and Portfolio Management. Our customers use us to gain visibility of their technology estate, understand how it connects and performs, and act on it.
As AI moves from helping people work to acting on systems directly, the accuracy and reach of that picture becomes the limit on everything built above it. That puts the Technology Workflows business at the center of the company’s agentic strategy.
The Role
This is a senior individual contributor role and the strategy partner to the SVP of Technology Workflows and the General Managers and Product Leaders of each business unit. You will not run a product line directly, nor will not have a team reporting directly to you. Your work and impact come through the ability to partner and influence. You will decide what this business should believe about where its market is going, be the key identifier of technological...
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