Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
About the role
We are seeking a strategic and results-driven Director of Billing & Collections to lead and optimize our global end-to-end Order-to-Cash (O2C) operations. In this high-impact leadership position, you will oversee customer invoicing, collections, and accounts receivable, and dispute resolution across all entities. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Team Leadership & Offshore Management: Lead, mentor, and scale the billing and collections teams, including AR accountants across onshore and offshore locations
- Foster a performance-driven, customer-centric culture that balances firm financial control with high-quality customer touchpoints
- Revenue Accounting & Monthly Close Partnership: Partner closely with the Revenue Accounting team to support the monthly financial close cycle, ensuring timely billing cutoff
- Provide accurate monthly reporting, bad debt reserve assessments, and unapplied cash reconciliations to support smooth financial reporting and audit readiness
- Supervise the resolution of complex billing inquiries, unapplied cash, and escalated customer account discrepancies
- Credit & Collections Strategy: Direct global collections strategy to maximize cash recovery while preserving key customer relationships
More about this role
We are seeking a strategic and results-driven Director of Billing & Collections to lead and optimize our global end-to-end Order-to-Cash (O2C) operations. In this high-impact leadership position, you will oversee customer invoicing, collections, and accounts receivable, and dispute resolution across all entities. You will serve as a key operational partner across Finance, Sales, and Corporate Engineering, driving core system initiatives, streamlining billing workflows, and collaborating closely with Deal Desk to ensure complex deal structures transition seamlessly from contract to cash. Additionally, you will partner closely with the Revenue Accounting team to ensure seamless execution and support during the monthly close cycle. You will manage and scale a high-performing hybrid team of onshore and offshore resources, balancing strong financial governance with exceptional customer experiences. If you thrive in a fast-paced environment at the intersection of Financial Operations, Sales Alignment, and Systems Engineering, this role offers an exceptional opportunity to drive revenue integrity, reduce DSO, and scale our infrastructure.
- Team Leadership & Offshore Management: Lead,...
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