Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
About the role
As an Engineering Manager at ServiceTitan, you'll lead a team of 13–14 engineers working on some of the most critical and forward-moving areas of our platform — calls, messages, and Contact Center Pro. You'll drive execution, technical excellence, and team growth while shaping how AI transforms the way our customers run their businesses.
What they're looking for
- Strategy & Execution: Define and execute quarterly plans that deliver timely, high-quality features. Drive agile ceremonies, monitor key success metrics, and provide clear day-to-day priorities
- Collaboration & Communication: Work cross-functionally with senior leadership, engineering, product, and UX teams. Communicate your team's progress, risks, and contributions clearly and transparently to stakeholders
- Ownership & Accountability: Set goals, empower your team, and build a culture of continuous learning. Celebrate wins and learn from setbacks
More about this role
Ready to be a Titan?
As an Engineering Manager at ServiceTitan, you'll lead a team of 13–14 engineers working on some of the most critical and forward-moving areas of our platform — calls, messages, and Contact Center Pro. You'll drive execution, technical excellence, and team growth while shaping how AI transforms the way our customers run their businesses.
- Leadership & Team Growth: Develop engineers through coaching, feedback, and structured growth plans. Build a strong, adaptable team by recruiting and retaining top talent. Foster a culture of ownership, empathy for our customers, and alignment with ServiceTitan's values.
- Strategy & Execution: Define and execute quarterly plans that deliver timely, high-quality features. Drive agile ceremonies, monitor key success metrics, and provide clear day-to-day priorities.
- Technical Expertise: Provide hands-on technical leadership across architecture, design, and development best practices. Participate in code reviews, evaluate feasibility, identify risks, and balance trade-offs — in a language-agnostic environment that values engineering fundamentals over any single tech stack.
- AI-Powered Innovation: Lead a team building the...
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