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Seasonal Live Services Agent

ServiceTitan · 6 Locations · On-site

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About ServiceTitan

Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.

About the role

Live Services has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Live Services now is a once-in-a-lifetime career opportunity for anyone passionate about making a difference and making history in business and consumer technology. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Proven customer support, client service, or direct client-facing experience and skill
  • Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires
  • Strong contact handling skills across phone, and email is essential, including active listening, grammar, spelling, and typing speed
  • Familiarity with CRM systems and practices
  • Customer-oriented, with an ability to adapt and respond to different personalities
  • Excellent communication and presentation skills
More about this role

Live Services is a radically better home services platform combining world-class technology and next-generation service solutions. We are reshaping the experience for both businesses and consumers in the trillion-dollar home service industry. Being radically better requires new end to-end solutions for both businesses and consumers.

Live Services has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Live Services now is a once-in-a-lifetime career opportunity for anyone passionate about making a difference and making history in business and consumer technology.

At Service Titan, we use the term "Customer Solutions" because we believe "support" and "service" are only a piece of what our customers really want: Solutions to their home service needs.

Our Live Service team is looking to hire a Seasonal Live Service Agent I who pride themselves on providing world-class customer experiences.

As a Seasonal Live Service Agent I, you love being the front-line contact and #1 problem solver for customers. Every time you hear a customer's needs, your first response is...

Read the full posting on ServiceTitan's site ↗

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