Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly. Backed by Battery, Bessemer and Index.
About the role
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
What they're looking for
- Advise Product on feature decisions and tradeoffs from an operator's perspective, including reviewing and commenting on product requirement documents
- Advise on custom vs. standardized reporting needs for property care clients
- Turn QBR feedback into prioritized input for the product roadmap
- Attend and represent ServiceTitan at industry conferences (e.g., PestWorld)
- Own relationship with key trade orgs (e.g., NPMA)
- Write market point-of-view (POV) documents that capture industry context for internal and customer-facing use
More about this role
Ready to be a Titan?
ServiceTitan is building the platform of record for Property Care (pest, lawn, pool, arbor, and irrigation) — and we need deep trade expertise embedded in the business to get it right. The Industry Advisor is a former operator (owner, executive, or senior leader from a property care trade) who brings that credibility and hands-on knowledge into how we sell, implement, support, and build product. This is a single, senior individual contributor role spanning all four Property Care trades, working directly with the GM and cross-functionally across Sales, Implementations, Customer Success, and Product.
Product
- Advise Product on feature decisions and tradeoffs from an operator's perspective, including reviewing and commenting on product requirement documents
- Advise on custom vs. standardized reporting needs for property care clients
- Turn QBR feedback into prioritized input for the product roadmap
Market Development
- Attend and represent ServiceTitan at industry conferences (e.g., PestWorld)
- Own relationship with key trade orgs (e.g., NPMA)
- Write market point-of-view (POV) documents that capture industry context for internal and customer-facing...
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