We’re Sharp Performance Sharp Performance exists so that everyone who answers the call has someone in their corner who has walked in their shoes. Backed by a16z.
About the role
We’re hiring a Head of Marketplace to run the system that connects first responders with the coaches who have walked in their shoes. This role reports directly to the CEO. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Cross-Functional Partnership: Give GTM the supply and cost inputs it needs to set pricing. Give Marketing readiness inputs for launches. Give Customer Success the engagement data it needs to drive renewals
More about this role
We’re hiring a Head of Marketplace to run the system that connects first responders with the coaches who have walked in their shoes. This role reports directly to the CEO.
Sharp is a two-sided marketplace, with our members as our ultimate end user. On one side are departments and the first responders (members) inside them. On the other are coaches who have lived the job. The Head of Marketplace owns how those two sides come together: how many coaches to hire and where, the optimal member and coach match, and how we measure success of those critical pieces. Our implementation and customer success teams give you the departments and you ensure a best-in-class experience for our members from activation to retention.
This is a cross-functional role. You will work closely with Coaching, Product, Marketing, and Customer Success, and you will lead our Operations function: the Lead Product Analyst, all of our data efforts, and BizOps. You set the operating rhythm for the company and bring the numbers to every leadership conversation.
This role is remote within the US, with travel to Carlsbad, CA and to customer departments as the work requires.
What You’ll Own
- Marketplace Planning:...
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