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About the role
We're seeking a full-time Seller Onboarding Specialist for our Los Angeles-based corporate office. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor's degree in business, operations, or a related field, or equivalent experience
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and manage multiple priorities
- 3-6+ years of experience in project management, operations management, or customer support, preferably in e-commerce is preferred
More about this role
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
We're seeking a full-time Seller Onboarding Specialist for our Los Angeles-based corporate office.
- Onboarding Management: Manage the onboarding process for new sellers on SHEIN Marketplace. Coordinate with cross-functional teams, including product, operations, and legal, to ensure that sellers meet all requirements and standards for selling on SHEIN.
- Seller Support: Provide guidance and support to sellers during the onboarding process. Answer seller questions, resolve issues, and ensure that sellers understand and adhere to SHEIN's policies and procedures.
- Performance Management: Monitor and evaluate seller performance to ensure that they are meeting SHEIN's performance standards. Provide guidance and support to sellers to improve...
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