About ShipBob
Backed by SoftBank VF, Y Combinator and Menlo.
About the role
Training: Coach and guide our 3PL partners to success defined by our metrics on the ShipBob Scorecard. Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Reinforce training materials, on an on-going basis, provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services
- Troubleshoot: Find and Course-Correct
- Adoption: Inspire 3PL partner use of Key ShipBob Features and Tools/Dashboard
- Bridge ShipBob 3PL partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP’s
- Work with the 3PLs to ensure quality closure of internal tickets (proper root cause analysis and resolution)
More about this role
As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset : We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
The role is an individual contributor responsible for developing and supporting our partner fulfillment centers to...
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