Shop the recommendations of the world. Backed by Bessemer and Menlo.
About the role
We're hiring a Manager, Brand Onboarding to join our Product Support team. This is a hands-on individual contributor role: you'll run your own mixed Shopify and non-Shopify onboarding queue, take point on our most complex and escalated brands, and make the onboarding playbook sharper every month. You'll report to the Senior Manager, Brand Onboarding. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Rolling up your sleeves on a tricky onboarding and seeing it through to launch
- Finding the root cause, not just the fix, and making sure it doesn't happen again
- Turning messy processes into clean checklists and docs your teammates actually use
- Direct feedback and evolving processes, you own mistakes openly and adjust quickly
- Being the person peers and cross-functional partners trust to get it done
- Fast-moving, high-growth environments where priorities shift and adaptability is a strength
More about this role
ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.
ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.
At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.
We're hiring a Manager, Brand Onboarding to join our Product Support team. This is a hands-on individual contributor role: you'll run your own mixed Shopify and non-Shopify onboarding queue, take point on our most complex and escalated brands, and make the onboarding playbook sharper every month. You'll...
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