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Forward Deployed Architect: Customer Success

SketchPro.ai · San Francisco · On-site

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About SketchPro.ai

Transform your Revit and construction documentation workflows with AI. Automate dimensioning, tagging, views, and schedules using natural language, customized to your firm standards. Backed by Khosla Ventures.

About the role

As a Forward Deployed Architect leading customer success and growth, you'll work alongside architects at some of the most respected firms in the world. You'll learn how their teams actually produce documentation, embed SketchPro into their daily work, and own growth within a firm. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Strong communication and facilitation
  • Ability to translate messy feedback into clear insights
  • High ownership and follow-through - figuring out who at a firm can help champion SketchPro
  • Comfort operating in an early-stage, ambiguous environment
  • Technical curiosity (AI tools, workflows, integrations)
More about this role

SketchPro is an AI copilot for architects and engineers that accelerates construction documentation. We work with leading architecture firms to help streamline production and deliver documentation at the highest level.

As a Forward Deployed Architect leading customer success and growth, you'll work alongside architects at some of the most respected firms in the world. You'll learn how their teams actually produce documentation, embed SketchPro into their daily work, and own growth within a firm.

You are accountable for firm adoption and conversion readiness. This role owns the gap between “signed pilot” and “embedded in daily workflow.”

New firms and users get value fast

We can quantify the benefits of SketchPro to teams at architecture and engineering firms

People find SketchPro intuitive and approachable

Users adopt SketchPro on real projects

Feedback flows cleanly into Product

Lead group and 1:1 onboarding sessions tailored to firm size, discipline, and usage goals

Coordinate installation and IT setup

Ensure firms reach defined activation milestones

Track adoption metrics and usage health per firm

Run 1:1 user follow-ups and in-person workshops

Keep momentum between weekly...

Read the full posting on SketchPro.ai's site ↗

Architecture

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