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Content Moderation Specialist

Snap · Los Angeles, California · On-site

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About Snap

Chat, send Snaps, explore Stories, and try Lenses on desktop, or download the app on mobile! See how to connect & create with friends on Snapchat, wherever you are. Backed by General Catalyst, Kleiner Perkins and Lightspeed.

About the role

The Company operates Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc. , a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji , Saturn, and other digital services.

What they're looking for

  • Review content submissions to ensure they abide by our recommendation guidelines, community guidelines, and other product based requirements
  • Drive quality management activities and conduct regular quality audits
  • Use data and analytical tools/skills to identify and help drive solutions for new issues, trends and drive decision-making and management reporting
  • Drive the development of policy guidance, tool/product updates, escalations pathways, operations improvement and quality control
  • Project manage key moderation and product initiatives with tight deadlines and shifting priorities
  • Serve as a consultative partner with vendor team on policy, quality and operational matters
More about this role

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc. , a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji , Saturn, and other digital services.

The Review Operations team — a group within Snap’s Platform Integrity and Operations organization — focuses on moderating publicly facing content on Snapchat. It’s our job to keep each Snapchatter’s experience safe, whether that is engaging with a Snap on Spotlight, a creator on Discover or an advertisement served between friends Stories. Our team assesses broadly distributed content against our Recommendation Guidelines, Terms of Service, and Product-specific policies. Together, with our Product and Engineering counterparts, our Moderation team reinforces our Recommendation Guidelines across content types, every day. This team empowers...

Read the full posting on Snap's site ↗

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