Snowflake powers AI, data engineering, applications, and analytics on a trusted, scalable AI Data Cloud—eliminating silos and accelerating innovation. Backed by Sequoia.
About the role
Lead Customer Programs : Own the full lifecycle of complex, multi-engineer AI engagements – from scoping and architecture through deployment, monitoring, and handoff. Be accountable for delivery quality and customer outcomes for the projects you lead.
What they're looking for
- Demonstrated experience leading technical projects or teams, including setting technical direction, reviewing others' work, and driving delivery to completion
- Proven experience building and productionizing applications using LLMs, especially with technologies like RAG and agentic workflows
- Hands-on experience defining quality metrics and evaluation frameworks for LLM or agent systems, and using evals to systematically improve quality over time
- Excellent problem-solving and communication skills, with an ability to articulate complex technical concepts to both technical and executive stakeholders
- Comfort with ambiguity and the ability to independently structure and execute on complex, open-ended problems
- 7+ years of professional software engineering experience
More about this role
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
As a Senior/Staff Forward Deployed Engineer, Applied AI on our Cortex AI team, you will be a hands-on technical leader and trusted partner to our most strategic customers. You will own the end-to-end delivery of enterprise AI programs, leading a team of 2–4 engineers while staying deeply technical yourself. You will set the technical direction for your customer engagements, mentor your team, and serve as the senior technical voice at the intersection of product, engineering, and customer...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs · San Francisco Bay Area