Snowflake powers AI, data engineering, applications, and analytics on a trusted, scalable AI Data Cloud—eliminating silos and accelerating innovation. Backed by Sequoia.
About the role
Partner with product, design, engineering, and marketing leads to set priorities that make a meaningful difference for Snowflake’s customers. Become an expert on your customers’ needs and goals, your product area, and the business objectives your team is working toward. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of industry user research experience, with examples of decisions that changed because of your work and the customer or business outcomes that followed
- Deep experience across qualitative and quantitative methods. You can explain how you chose an approach, what its limits were, and why the evidence was sufficient for the decision
- A track record of earning the trust of cross-functional leads and working with them through difficult product or go-to-market tradeoffs
- Experience connecting customer needs to product and business goals, including identifying opportunities that weren’t apparent from the initial question
- Experience using product usage data alongside primary research to reach a more complete understanding of a problem
- Examples of AI applications you’ve put into practice in your research work—and the judgment you used to decide where they belonged
More about this role
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
As a Senior User Researcher at Snowflake, you’ll shape what we build and how customers experience it. You’ll work alongside product, design, engineering, and marketing leads to set priorities, make tough calls, and bring ideas to market. Your deep understanding of customer needs and business goals will make you a trusted partner in those decisions.
This role calls for deep research craft, strong business judgment, and fluency with AI. You’ll know when to move quickly, when to dig deeper,...
Browse similar: Startup jobs · Remote jobs