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Branch Operations Supervisor

SoFi · CA - Sacramento · On-site

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About SoFi

Backed by IVP.

About the role

We’re looking for a customer-focused banking professional who is ready to take the next step in their career and make an impact within the branch. As a Branch Operations Supervisor, you’ll be a key partner to the Branch Manager, helping lead day-to-day branch operations and supporting the teller team. You’ll serve as a go-to resource for the team and step in as the branch lead when the Branch Manager is unavailable.

What they're looking for

  • 2+ years of banking or financial services experience preferred
  • Punjabi bilingual proficiency is highly preferred and would be especially valuable in supporting our customers
  • Spanish bilingual proficiency is also preferred and considered a plus
  • A genuine passion for delivering exceptional, white-glove customer service
  • A positive, proactive, and solutions-oriented mindset with the ability to bring positive energy to the team
  • Ability to take ownership, prioritize effectively, and act with urgency while maintaining accuracy
More about this role

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

We’re looking for a customer-focused banking professional who is ready to take the next step in their career and make an impact within the branch.

As a Branch Operations Supervisor, you’ll be a key partner to the Branch Manager, helping lead day-to-day branch operations and supporting the teller team. You’ll serve as a go-to resource for the team and step in as the branch lead when the Branch Manager is unavailable.

This is a great opportunity for someone who enjoys delivering exceptional, white-glove service, takes ownership, brings positive energy to their team,...

Read the full posting on SoFi's site ↗

BUL

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