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Investment Specialist II

SoFi · Jacksonville - FL · On-site

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About SoFi

Backed by IVP.

About the role

As a SoFi Investment Specialist, you will work with existing SoFi members and new customers to help them build and improve their financial futures using SoFi’s suite of investment services. SoFi offers Brokerage services, Robo Advisor services, and retirement accounts.

What they're looking for

  • Must have one of the following existing licensing combinations: Series 7, 63, & 65 OR Series 7 & 66
  • Must maintain all necessary professional certifications required for the role
  • Bachelor’s degree preferred, but a combination of education and experience may be considered in lieu of a degree
  • 2+ years of financial services experience required, preferably assisting customers in a service environment
  • Experience and understanding of margin and option concepts, rules and regulations
  • Excellent verbal and written communication, analytical and interpersonal skills, and a customer service mindset
More about this role

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

As a SoFi Investment Specialist, you will work with existing SoFi members and new customers to help them build and improve their financial futures using SoFi’s suite of investment services. SoFi offers Brokerage services, Robo Advisor services, and retirement accounts.

  • Support members over the phone, chat, and email
  • Educate and assist members on margin, options and equities.
  • Problem solve any operational or technical issues pertaining to SoFi Invest products
  • Perform ongoing monitoring of member accounts with attention to detail and accuracy
  • Work with SoFi’s...

Read the full posting on SoFi's site ↗

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