Backed by Y Combinator.
About the role
The Crisis Specialist is responsible for receiving, responding to, and triaging crisis and healthcare requests. Screens and triages incoming requests, completes an assessment and intervention, ensures safety, coordinates care, and documents the interaction in an electronic health record (EHR). Promotes and maintains an organizational culture that is focused on Solari’s core values. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Demonstrates clear/concise/logical verbal and written business communication
- Plans effectively
- Adjusts effectively to new processes
- Builds and maintains collaborative relationships
- Demonstrates knowledge of the Medicaid behavioral health adult and children’s systems in states where Solari has crisis contracts, Demonstrates concurrent management of multiple tasks and deadlines
- Minimum of a Bachelor's Degree (or higher) in a behavioral health, substance use, or psychiatric healthcare-related field, and
More about this role
Work Location: Remote - Must live in Oklahoma
Available Full-Time Shifts: We currently have five shift options open. Specific shift assignments are discussed and finalized during the interview process.
- Sun-Mon and Fri-Sat: 7:30 PM to 6:00 AM
- Wed 2:00 PM to 7:30 PM and Thurs-Sat: 7:30 AM to 7:30 PM
- Mon-Tues and Fri-Sat: 3:30 AM to 2:00 PM
- Sun-Tues and Fri: 11:00 AM to 9:30 PM
- Sun-Tues 6:30 PM to 6:30 AM and Fri 6:30 AM to 12:00 AM
The Crisis Specialist is responsible for receiving, responding to, and triaging crisis and healthcare requests. Screens and triages incoming requests, completes an assessment and intervention, ensures safety, coordinates care, and documents the interaction in an electronic health record (EHR). Promotes and maintains an organizational culture that is focused on Solari’s core values. This is realized by demonstrating the following outcomes: safety, recovery and resiliency, engagement, crisis assessment and intervention, hope, efficiency, quality, accuracy, and service excellence.
- Answers all incoming contacts/calls and requests for crisis and healthcare services across all contracts within the scope of employee work; completes outbound calls,...
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