Startups · AI

Founding Product Operations

Solum Health · CO / AR / CL / Remote · Remote

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About Solum Health

AI Automation for Therapy Practices. Backed by Y Combinator.

About the role

Your job is to find where that back office work breaks and turn it into automation. You will sit between our customers' front desk and billing teams, our operations team and our engineers. You will map how each provider actually works, decide what the AI should handle and where a person needs to step in, and make sure every workflow we automate is faster and more accurate than doing it by hand. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Eligibility and benefits verification before every visit
  • Prior authorization requests, follow ups and renewals
  • Patient intake and insurance data clean up
  • Payer calls, portal checks and fax handling
  • Handoffs and status updates back to the provider's team
  • Map each provider's back office workflow (front desk, intake, billing) and find what can be automated first
More about this role

We are looking for a Product Operations lead to automate the back office of healthcare providers.

Outpatient practices (ABA, speech, OT, PT and other therapy groups) lose hours every day to administrative work: checking eligibility, verifying benefits, chasing prior authorizations, faxing payers, and fixing intake data before a patient can start care. Solum builds AI employees that do this work inside the EHRs, payer portals and inboxes our customers already use.

Your job is to find where that back office work breaks and turn it into automation. You will sit between our customers' front desk and billing teams, our operations team and our engineers. You will map how each provider actually works, decide what the AI should handle and where a person needs to step in, and make sure every workflow we automate is faster and more accurate than doing it by hand.

What you'll automate

  • Eligibility and benefits verification before every visit
  • Prior authorization requests, follow ups and renewals
  • Patient intake and insurance data clean up
  • Payer calls, portal checks and fax handling
  • Handoffs and status updates back to the provider's team

This is a full-time remote role for someone who...

Read the full posting on Solum Health's site ↗

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