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Sr. Process Specialist - Vendor Management (Starlink)

SpaceX · Bastrop, TX · On-site

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About SpaceX

SpaceX designs, manufactures and launches advanced rockets and spacecraft. The company was founded in 2002 to revolutionize space technology, with the ultimate goal of enabling people to live on other planets. Backed by Kleiner Perkins, a16z and Founders Fund.

About the role

This role will include some sourcing and partner onboarding, but the long-term focus is vendor management: developing installer partners, enforcing SLAs, owning quarterly regional budgets, and running a weekly metrics review that includes customer sentiment. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 7+ years of experience in vendor management, procurement/sourcing, supply chain, or channel partnerships, ideally in consumer electronics, telecommunications, or technology
  • Demonstrated success holding vendors to SLAs and recovering underperforming partners
  • Experience owning a P&L, regional budget, or similar commercial target
  • Strong relationship-building skills with a proven ability to influence external partners and internal stakeholders
  • Experience developing vendors or building sales/service channels in international or multi-region markets, with a track record of launching and scaling new products or services
  • Comfort running a recurring operating review (weekly/monthly metrics, customer sentiment, action tracking)
More about this role

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SR. PROCESS SPECIALIST - VENDOR MANAGEMENT (STARLINK)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world and bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Starlink Installer team is seeking a Vendor Manager to own the authorized installer network for their region — building durable partner relationships, holding vendors to performance, and driving the operating cadence that keeps installations on time and customers satisfied.

This role will include some sourcing and partner onboarding, but the long-term focus is vendor management: developing installer partners, enforcing SLAs, owning quarterly regional budgets, and running a weekly metrics review that includes customer sentiment. The ideal candidate has a strong background working with service-providing vendors in consumer...

Read the full posting on SpaceX's site ↗

Starlink Customer Operations

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