SpaceX designs, manufactures and launches advanced rockets and spacecraft. The company was founded in 2002 to revolutionize space technology, with the ultimate goal of enabling people to live on other planets. Backed by Kleiner Perkins, a16z and Founders Fund.
About the role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s degree, OR 2+ years of professional experience in operations, customer support, or process coordination
- Professional proficiency in Spanish and English, written and verbal
- Willing to work across time zones, including Latin American business hours, when customer shipments, activations, or billing deadlines require
More about this role
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
STARLINK CUSTOMER SUCCESS SPECIALIST (LATIN AMERICA)
Starlink is delivering high-speed, low-latency internet around the world. After a deal is signed, Customer Success gets the service on, activated, billed, and growing. Customer Success Specialists own activations and billing, from a signed contract order to a working account.
This entry-level individual contributor role will focus on supporting Starlink operations across Latin America. The ideal candidate is fluent in Spanish, familiar with regional invoicing and shipping processes, organized, accurate under high volume, and takes ownership of getting orders live and billed correctly.
- Process orders with accurate products, pricing, commercial terms, contracts, and billing details
- Set up customer accounts to enable hardware shipment, service activation, and accurate invoicing
- Coordinate shipments and resolve delivery or documentation issues with...
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