Find, book, and save on parking with convenient garages, lots, and valets near you. Find parking near work, home, airports, and events with the help of SpotHero. Backed by Insight and 500 Global.
About the role
You will play a key role in supporting the Technical Accounts team by managing day-to-day integration operations, including triaging Integration SMS requests, executing Atom Feed integration configurations and bulk SFDC uploads, and monitoring the #parcs_integrations Slack channel. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2+ years of experience in customer support, operations, technical coordination, or a related administrative role (technology or parking industry experience a plus)
- Strong organizational skills with the ability to manage and triage multiple competing priorities
- Comfortable working in Salesforce, Slack, Google Workspace, and Confluence
- Ability to learn new tools, systems, and workflows quickly
- Clear, professional written and verbal communication skills
- A proactive, detail-oriented mindset with a strong sense of ownership
More about this role
At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking operator partners rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. We’ve been quite busy, take a peek at some of our recent announcements .
You will play a key role in supporting the Technical Accounts team by managing day-to-day integration operations, including triaging Integration SMS requests, executing Atom Feed integration configurations and bulk SFDC uploads, and monitoring the #parcs_integrations Slack channel. You will partner with Senior Technical Support Specialists, Senior Technical Accounts Specialists, the Manager, Technical Accounts, and the broader Supply organization to ensure requests, configurations, and partner-impacting issues are addressed promptly and...
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